Lost & Found

If your baggage is delayed, damaged or lost, FLYEUROPE will assist you in accordance with applicable regulations and Conditions of Carriage.

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Delayed or Missing Baggage

If your baggage does not arrive as expected, please report the issue immediately to airport ground staff or contact us as soon as possible so that we can initiate tracking procedures.

Damaged Baggage

In case of damaged baggage, a claim must be submitted within seven days of receiving the baggage in accordance with applicable regulations.

Compensation

Passengers may be entitled to compensation subject to the Montreal Convention, Conditions of Carriage and operational circumstances.

Contact

✉ Claims: claims@flyeurope.bg
✉ Office: office@flyeurope.bg

Address

97, Prof. Tsvetan Lazarov Blvd
1592 Sofia
Bulgaria